Insolvency Support Services sponsor R3 in Scotland Annual Dinner

Insolvency Support Services are sponsoring the forthcoming R3 in Scotland Annual Dinner (and Dance). We are delighted to be associated again with this year’s event, being held on 14 September 2017 at the Grand Central Hotel in Glasgow.

We’re looking forward to the live music courtesy of Bahookie.

We hope to see many of our clients and contacts there.

Eileen Maclean to speak at IPA Regional Roadshow 2017

Eileen Maclean

Insolvency Support Services director Eileen Maclean will be speaking at the Scottish leg of the IPA Regional Roadshow 2017 next month. The event, being held in Edinburgh on 26 September, will kick off the IPA’s Regional Roadshow 2017. It will go on to visit five other UK cities.

Eileen will give an update on recent and forthcoming legal developments, including the practical implications of recent case decisions.

Edinburgh Training and Conference Venue
16 St. Mary’s Street, Edinburgh EH1 1SU

26 September 2017
2.30pm – 5.00pm (registration from 2.00pm)

To Book:

Insolvency Support Services up for training award


ISS Training has been short-listed in the Education/Training Provider of the Year category in the UK TRI (Turnaround, Restructuring and Insolvency) Awards 2017.


Eileen Maclean, a director of Insolvency Support Services and one of the UK’s foremost insolvency trainers and practitioners, commented: “This short-listing is very welcome recognition of the significant progress the firm has made in our training offering over the past twelve months. We are thrilled to have reached the final stages of these prestigious awards and would like to thank all our clients and delegates for their invaluable support and fantastic feedback.


It has been a momentous year for us. In addition to strengthening our team with high calibre recruits, we have extended our training programme to 120 open courses, including our new One Hour Series of webinars, welcomed hand-picked guest speakers to provide supplementary expertise, and added Leeds and London to our existing Edinburgh, Glasgow and Manchester locations.


We are now in the process of developing our 2018 programme of courses, which we look forward to launching during Autumn 2017.”


The TRI Awards Gala Dinner is being held on 18 October 2017 at the Hilton Park Lane Hotel, London.

We’re recruiting an experienced PPI Claims Administrator


Salary – Market Rate commensurate with experience

Due to continued expansion, we are recruiting an experienced, skilled and enthusiastic PPI Claims Administrator, based in Glasgow. Click here for more information.

Career opportunities for experienced insolvency supervisors

Two opportunities, based in Glenrothes and Glasgow

Salary Band – £24k-£30k + pension

Due to continued expansion, we require two experienced, skilled and enthusiastic Insolvency Supervisors to join our team. One will be based in Glenrothes and the other in Glasgow. Click here for more information.

Insolvency Support Services wins Accountant in Bankruptcy contract

Insolvency Support Services (ISS) has been re-appointed by the Accountant in Bankruptcy (AiB) to provide managed bankruptcy services on its behalf, following ISS’s success in a competitive public procurement process.


ISS is one of only two providers included in the AiB’s new two-year contract. Commencing on 1 July 2017, it allows for two optional one-year extensions at AiB’s discretion.


An award-winning, Scottish-based provider of services to the UK insolvency market, ISS will continue to administer personal bankruptcy cases across all regions of Scotland where the AiB has been appointed as trustee.


Eileen Maclean, a founding director of ISS, commented: “We are absolutely delighted to have been re-awarded the insolvency services contract by the AiB. It’s a fantastic endorsement of the high quality, efficient, and cost effective service which we have been able to deliver to AiB and its clients to date. We invest heavily in staff training and development as well as in the continuous improvement of our systems and processes, enabling us to offer an extremely high standard of service on this important contract. We very much look forward to working in close collaboration with AiB throughout Scotland in the coming years.”


Insolvency Support Services

Insolvency Support Services (ISS) is an award-winning provider of a uniquely complete range of support services to the insolvency market, including training, outsourcing, compliance and practice support. Combining technical insolvency expertise with extensive commercial, practical experience, the firm works with clients UK-wide to help boost their performance. Headquartered in Glenrothes, ISS also has bases in Glasgow, Edinburgh and Inverness.


Accountant in Bankruptcy

AiB is an Executive Agency of the Scottish Government with responsibility for administering the process of personal bankruptcy, administering the Debt Arrangement Scheme and recording corporate insolvencies in Scotland.


For further Information

Eileen Maclean
Director, Insolvency Support Services Ltd
0845 601 7570

Insolvency Support Services welcomes three new senior hires


Insolvency Support Services has announced the appointment of three senior executives to its growing team. Jennifer Stewart (first left) joins as Executive Director, Julie Tait as Director and Steven Wood as Technical & Compliance Manager.

Jennifer Stewart, a qualified insolvency practitioner with over 14 years’ experience, was previously a partner with one of the UK’s largest professional services consultancies. She advises both SMEs and individuals experiencing financial difficulties. While she deals with all insolvency procedures, she specialises in personal insolvency and solvent solutions.

Julie Tait is an insolvency practitioner with over 16 years’ experience in all areas of insolvency. Her track record includes advising directors in distressed business situations, advising employees and creditors of insolvent companies and dealing with individuals requiring a personal debt solution.

Steven Wood brings almost 20 years’ experience in corporate and personal insolvency and restructuring, gained with two leading UK accountancy firms and Accountant in Bankruptcy. He has dealt with a range of formal insolvency and other assignments across a wide range of sectors, including both public and private sectors.

Eileen Maclean, a founding director of Insolvency Support Services, commented: “We are very pleased to have secured individuals of Jennifer, Julie and Steven’s calibre to enhance our talented team. All three are already making a significant, positive impact on the business, helping us deliver value for our clients. Their appointment will ensure that we capitalise on our achievements to date and realise our ambitious business growth plan.”

Eileen Maclean on the panel for the Edinburgh Insolvency Discussion Group

Insolvency Support Services director Eileen Maclean is delighted to be taking part in the Edinburgh Insolvency Discussion Group (EIDG) Panel Session on 30 March 2017.  Other panel members include ICAS, Axiom Advocates and Close Brothers.

The session will be held at KPMG’s offices at Saltire Court, Edinburgh, and will start at 5.45pm for networking, with the session beginning at 6.15pm.  Shona Campbell, EIDG’s Treasurer, will be chairing the event.

We are looking forward to an interesting discussion on the future of Insolvency and other major insolvency-related issues. Hope to see you there.

Insolvency Support Services celebrates Living Wage commitment

The Living Wage Foundation is pleased to announce that Insolvency Support Services has been accredited as a Living Wage employer.


Eileen Maclean, a director of Insolvency Support Services, commented: “We are delighted that we have been acknowledged as an accredited Living Wage employer. It’s important to the firm that everyone working for us feels valued and supported. Taking care of our employees leads to a happier, more motivated team, which is ultimately better for our clients and for the business.”


Living Wage Foundation Director, Katherine Chapman said: “We are delighted to welcome Insolvency Support Services to the Living Wage movement as an accredited employer. The best employers are voluntarily signing up to pay the Living Wage now. The Living Wage is a robust calculation that reflects the real cost of living, rewarding a hard day’s work with a fair day’s pay.

We have accredited nearly 3,000 leading employers, including Insolvency Support Services, ranging from independent printers, bookshops and breweries, to well-known companies such as Nationwide, Aviva and SSE. These businesses recognise that clinging to the National Living Wage is not good for business. Customers expect better than that.”

ISS Training launches extensive, new training programme for 2017

ISS Training, our award-winning training arm, has unveiled a comprehensive, new directory of courses for 2017 (available to download by clicking here).


Eileen Maclean, director of Insolvency Support Services and architect of the new programme, commented:


“We’ve further enhanced our training course offering again this year, and it’s packed full with 120 open courses to choose from. As well as a number of brand new courses being offered for the first time, we’re re-running some from previous years due to popular demand.


We’ve also invited several well-respected guest speakers from the world of law to join us on some of our courses to provide complementary expertise and perspective. And we’ve teamed up with experts in the fields of marketing and professional development to give our clients wider, relevant learning and development opportunities.


In addition, we’ve added Leeds and London to our existing Edinburgh, Glasgow and Manchester locations. In both cities we’ll be offering Insolvency (Scotland) Rules and Scottish Insolvency (both Corporate and Personal) for English IPs courses.


As well as our new physical locations, we recently introduced a new online delivery format, monthly webinars, as part of our new One Hour Series. This series of short courses, also offered in person, is already proving very popular with people looking for CPD that fits easily around their work commitments.”


Joining Eileen Maclean, ISS Training’s lead trainer, is Jenn Stewart, also a director of Insolvency Support Services, and the firm’s technical manager, Steven Wood, who provides invaluable input to the courses.


We also offer bespoke in-house training, tailored to the specific requirements of an individual organisation. Eileen Maclean added: “Clients are increasingly finding this especially valuable when they have a particular business need, require a confidential environment or simply have a large number of people they wish to develop at the same time. All of our open courses can be run as bespoke courses.”


To book places on any open courses or enquire about bespoke training, please call 0845 601 7570 or email