ISS Training
ISS Training

ISS Training

Our training is designed and delivered by our directors Eileen Maclean and Jenn Stewart and carefully chosen consultants. Eileen is recognised as the leading trainer of insolvency in Scotland and one of the foremost trainers of insolvency in the UK.

Our reputation for excellence in education and training means that we were shortlisted in the Education and Training Provider category for the 2015 Insolvency & Recovery Awards and the 2016 TRI Awards.

2017 Course Directory ~ Out Now

When you need technically comprehensive, practical training and education.

ISS Training offers a wide ranges of courses to the insolvency profession and stakeholders as well as the wider business community. We are committed to providing courses that are relevant, well-researched and which allow participants to apply their learning in the work place. We focus primarily on Scottish insolvency, but a number of our courses are suitable for IPs working throughout the UK.

Booking is straightforward. You can contact the ISS Training team on 0845 601 7570 or on To book online, click here.

Our training opportunities are streamed into the following categories:

One Hour Series

Looking for CDP that fits around your work commitments?

We are delighted to introduce ISS Training’s brand new One Hour Series. Join us in person for a breakfast update and an early morning networking opportunity with your fellow professionals.

Can’t make the date to attend in person or prefer to learn at your desk? Join the webinar instead later in the month.

You can pick the individual session that suits your needs, or you can choose to follow a stream. This year we are running regular Technical Shorts and you can follow our stream Protecting Your Licence.


Foundation Series

Our Foundation Series has been designed specifically for anyone new to insolvency or anyone looking for a refresher on the basics.  Delegates may have just joined the profession or may be working in a related field and would like an introduction to this topic.

Choose from four half-day modules for personal and corporate insolvency – the modules build into a solid two-day introduction to the concepts and frameworks that can be used in a day to day role. The modules are as follows;

Introduction to Personal Insolvency

  • Introduction to Personal Insolvency Law Concepts
  • Introduction to Sequestration
  • Introduction to Protected Trust Deed
  • Dealing with Heritable Property in Personal Insolvency

For more information and booking click here.

Introduction to Corporate Insolvency

      • Introduction to Corporate Insolvency Law Concepts
      • Introduction to Insolvent Liquidation
      • Introduction to Administration
      • Introduction to Investigations and CDDA

For more information and booking click here.

Exam Training

Certificate of Proficiency in Insolvency

Training 3

CPI is a flexible qualification. It recognises the capabilities of staff who have several years’ experience in all types of insolvency, but who do not wish to sit the JIEB exam. Alternatively, it can be used as a stepping stone towards the JIEB exam by candidates and their employers.

For more information and booking click here

Certificate of Proficiency in Personal Insolvency

Insolvency Practitioners Association

CPPI provides an opportunity for recognition at a level equivalent to CPI for those working purely in the personal insolvency sector. The focus of this qualification is not just the statutory forms of personal insolvency but also incorporates non-statutory debt solutions and the sequestration of partnerships.

For more information and booking click here

Joint Insolvency Exam Training

We pride ourselves on the quality of our material, the depth of our practical experience as IPs and our ability to translate both into exam success for our candidates. Face-to-face tutorials get results.

Our courses are structured in three-day modules, taught face-to-face, and designed to cover the relevant legislation and the exam syllabus in depth. We include detailed notes to aid learning and revision and we also look at practical issues faced when taking appointments, current issues in insolvency and the impact of recent judicial decisions.

Our programme also includes mock exams, which we will mark and return with individual written comments on technical ability and exam technique. We also provide individual coaching and support self-study throughout the year.

For more information and booking click here

Technical Updates

Insolvency (Scotland) Rules 2017

The UK’s corporate insolvency rules are being re-written, North and South of the Border, and this course will look at the Scottish Rules, and the changes they will bring on their expected commencement date of 1 October 2017.

This half day course is designed to bring you up to date on the Insolvency (Scotland) Rules 2017, and an understanding of the practical issues arising from their introduction.

For more information and booking click here

Administration and SIP16

The rescue procedure of choice, administration gives us a flexible option to a myriad of business recovery situations. Whether you are already active in the administration market, or you want your business to grow in this area, this course will refresh and update your skills. The emphasis will be on practical, interactive tuition, and you will learn how to confidently apply the legislation in your workplace.

We will look at formal procedures and technical frameworks, best practices and procedures and recent administration case law and its practical impact. With (yet another!) SIP 16 on the way, we will consider the use of Prepacks and the impact of the Pre Pack Pool.

For more information and booking click here

Tax and VAT in Insolvency

The speed of change in insolvency statute is matched by the speed of change in Tax and VAT legislation. As IPs running our own business we need to keep up to date with the implications of each regime. It’s equally important that we bring our expertise to businesses to which we are appointed, and understand the tax regime of an industry, tax implications of continued trading and how we structure any sale of the business in a tax efficient manner. With HMRC active in recoveries, and with new collection processes at their disposal, we will look at when we can challenge claims from HMRC.

In this course we examine income tax and corporation tax, responsibility and ranking of capital gains tax, and dealing with an insolvent employer. We will also look at VAT current thresholds and schemes, and options to tax or not to tax. We will look specifically at different treatment of VAT across personal insolvency

Creditor Claims: Types, Ranking and Adjudication

Dealing with creditor claims is a fundamental part of our job. The statutory framework and process is clearly set out in legislation, but claims themselves can be complex.

This course sets out to unravel some of the complexities and ensures that you have the skills to deal with creditor claims and their bases, as well as understand the framework within which we operate, and the respective rights and entitlements of creditors to claim, and you as IP to accept or reject.

Company Voluntary Arrangement and SIP 3.2

CVAs are designed as a solution for resolving a company’s cash flow issues, or de-leveraging a debt-heavy but viable business. But what are the underlying factors that make them successful, and what do you need to consider before starting the statutory process?

Whether you are already a proponent of CVAs or you want to grow your business in this area, this course will refresh and update your skills. The emphasis will be on practical, interactive tuition with real life examples of CVAs, and you will learn how to confidently apply the legislation in practice.

Scottish Insolvency Conversion Course

The bulk of your work will be appointments under English jurisdiction, the UK Insolvency Act and the English Insolvency Rules. There is no geographic restriction on where your appointments are located however, so when a Scottish appointment hits your desk, are you fully up to speed with the Scottish Rules and the legal differences north of the Border?

This course sets out the key distinctions between Scottish and English insolvency processes, corporate and personal. We look at differences in legal process, legal terminology, and the wider Scottish legal landscape. We will look in detail at the accounting period process, how it works, and its implications for WIP management.

If you are looking for a comprehensive introduction to all forms of Scottish insolvency, this two-day course will cover, broadly, corporate insolvency on Day 1, and personal insolvency on Day 2 although general legal concepts will be covered across both days. If you prefer, just pick the day that best suits your requirements.


Heritable Property in Personal Insolvency

The technical framework for dealing with heritable property in sequestrations and protected trust deeds is pretty straightforward, but it is an increasingly difficult issue to resolve in practice. How best to get a return for creditors from a property, while treating the debtor and their family fairly? What rights does a secured lender have, and how do you work with them to achieve the best outcome for all? Just how much is “substantial equity” and how should you treat it?

This course will also look at issues arising from buy to let properties, responsibility for council tax, and secured lender rights on insolvency.

For more information and booking click here

Diligence and Insolvency

This course combines an overview of the legal framework of the most common types of diligence that you will come across, and provides practical guidance on how to deal with diligence in your cases. You will also learn why and when you should effect diligence to assist your recoveries. The emphasis will be on practical, interactive tuition, and you will learn how to confidently apply solutions in your case work.

For more information and booking click here

Partnership Solutions: Sequestration, PTDs and Business DAS

What is a partnership and how do you deal with one that is insolvent? A business formation that Scots Law recognises as an individual in its own right, a partnership is subject to the personal insolvency regime. This course will give you a clear and detailed guide to the legislative requirements governing this area of insolvency and partnership law as well as a good grounding in the issues surrounding Business DAS and its practical application

For more information and booking click here

Protected Trust Deeds

This half day session is an opportunity to discuss and debate current industry issues around protected trust deeds and associated areas. You will gain a thorough and detailed understanding of the issues in the PTD industry, and leave with practical and best practice solutions to apply in your business and your case load.

Complex Business Structures and the IP’s power to investigate

Understanding the relationships surrounding a debtor’s business or the structure of a group of companies is fundamental to the work that we do: where do the assets lie; who owns the shares; and what rights of recovery do we have in our capacity as IP that would allow us to make the most effective recovery in that situation? What advice can we give to petitioning creditors facing a complex business structure, designed to make pursuit difficult? This in-depth course looks at the various types of business structure you could come across in your work as an IP and provides you with the tools that you need to investigate and maximise recovery.

Money Advice and Debt Arrangement Scheme

As Insolvency Practitioners, we act as money advisers to debtors contemplating a debt payment plan, a trust deed or sequestration. Professional insolvency guidance emphasises the requirement to provide best advice to the debtor, while the FCA requires us to treat our customer fairly. We need to be able to provide debtors with all available and relevant statutory and non-statutory debt solutions, enabling them to make the best choice in their circumstances.

This course will look at money advice in practice, consider your role in the process and the main issues in doing so. We will examine how to apply the Common Financial Statement to a debtor’s income and expenditure. You will also gain a detailed understanding of the process required and challenges faced whilst acting as a Continuing Money Adviser. There will also be an opportunity to discuss and debate any current issues in the DAS sector.

Death, Divorce and the Debtor

This course looks in detail at the effects of death and divorce on a debtor’s estate, pre and post appointment, and the implications for us as IPs and the various stakeholders in the process. We look in detail at the statutory framework and provide you with practical skills in dealing with this complex area.

Scottish Securities and Insolvency

As IPs, we need to competently handle securities. We need to be able to recognise them, deal with them and rank the secured creditor accordingly. We may need to challenge them and occasionally reduce them.
This course combines an overview of the legal framework of the most common types of security you will come across, and provides some practical pointers in terms of what to look out for, and how to deal with some of the more complex issues arising. You will learn why and when you need to involve legal assistance and the emphasis is on practical tuition that you can apply with confidence back at your desk.

Pensions and Insolvency

Recent high-profile administrations have catapulted the treatment of pension schemes In formal insolvency back into the headlines. What role must the Pensions Regulator play in a restructuring or formal insolvency, and in what circumstances will a scheme transfer into the Pension Protection Fund? What are your responsibilities as an IP and what is the impact of insolvency on a scheme and the employees?

This course will take a detailed look at the Pensions Act legislation, and translate our statutory obligations into practical application for your cases.

Commercial Property, Landlords and Leases

Dealing with commercial property can throw up myriad challenges for the IP: security; health and safety; environmental issues and commercial rates, to name just a few. And as IPs we need to deal regularly with leases and landlords. What is a lease, and what are the rights of a tenant and a landlord on insolvency?

This course combines an overview of the legal framework for Scottish leases, and provides some practical pointers of what to look out for and how to deal with some of the more complex issues arising. Emphasising practical tuition, you will learn how to deal competently with commercial property, owned or leased, and apply your skills in your case work.

Personal and Business Development

Strategic Marketing for Insolvency Practitioners

This interactive course introduces the fundamentals of professional marketing, including the practicalities of developing and implementing a focused marketing action plan.

Find out more information about our speaker David Wallace here:

For more information and booking click here

LinkedIn and Twitter for Insolvency Practitioners

Have you set up a basic LinkedIn or Twitter profile, added a handful of your contacts and are now wondering what to do next?  Do you feel there’s a lot more you could achieve if you knew how?  Or maybe you are completely new to social media?  If so, this course is for you.

This interactive, highly practical workshop will help you harness the power and opportunities of the two key social media channels for insolvency practitioners, LinkedIn and Twitter.  You will find out why they matter for an insolvency practitioners’ business and how to use them to network, raise your profile, target your chosen audiences, and develop relationships and new business opportunities.

Find out more information about our speaker David Wallace here:

For more information and booking click here

Effective Writing Skills

Effective communication is a key skill for everyone working in insolvency and we aim to produce clear advice letters, emails and reports. We regularly have to convey complex or technical information to lots of different stakeholders (debtors, creditors, lawyers and co-owners to list just a few), with legal implications if we get it wrong.

How do you set out clearly, in jargon-free language, your message? Can you say what you mean? And get the outcome that you want? If you would like to hone your skills in this area, this course is for you. We will look at all the tools you can use to develop effective written communication within an insolvency framework.

Presentation Skills

We are often required to make a presentation during the course of our work. Whether it’s a pitch to a potential client or referrer, a presentation for a promotion, an interview with the media or a technical presentation at a seminar or conference, we want to ensure that we engage our audience and stand out as a speaker.

Speak With Impact have distilled a number of significant, specific approaches that can help speakers make rapid progress. The more technical the subject, the more important it is to structure the presentation effectively, make it interesting and deliver it in an engaging way. This course will show you how to do all of these and give a substantial boost to your presentations.

Find out more information about our speaker Gavin Brown here:

Bespoke In-house

Bespoke In-house Training

We recognise that your training requirements are as diverse as your businesses and individual staff. You operate in different market segments e.g. corporate or personal insolvency, niche or volume providers, from Big 4 to sole traders, local and national government, banks and solicitors and therefore our training is designed to match your specific business needs.

More information click here

Additional Questions

If you have any queries regarding our courses, or our booking process, please contact us at or telephone 0845 601 7570 and ask to speak to Danielle Kelly our Course Administrator.

Terms and Conditions

Full terms and conditions relating to booking are available.